Build customer connections by simplifying how people work together to deliver business value
EdgeCore Technologies tailors communication and collaboration solutions for organizations like yours, giving people the tools they need to help drive success. Increase productivity with integrated presence and real-time communication to locate people and share information quickly.
Our experts will work closely with you to create security-enhanced, manageable, and easy-to-use solutions to help:
- Instantly find and collaborate with local and remote users to share critical and time-sensitive information. Presence awareness within your desktop and line-of-business applications eliminates delays in locating and communicating with key work partners.
- Provide mobile workers with access at home or on the road. Enable remote users to access security-enhanced presence and IM solutions without requiring Virtual Private Networking (VPN).
- Collaborate with business partners and other organizations as easily as co-workers while protecting sensitive business information. By providing encrypted and optionally logged transactions between public IM data centers and Live Communications Server internal users, organizations can more securely and effectively connect information workers to the most popular public IM services (MSN, AOL, and Yahoo!).
Take advantage of Microsoft Office System integration
EdgeCore Technologies and Microsoft work to ensure that customers can extend current infrastructure investments, yet have the opportunity to incorporate new technologies into existing computing environments. Live Communications Server is part of the Microsoft Windows Server System and adheres to the common engineering criteria.
- Improve the security of your collaboration infrastructure. Live Communications Server allows users to share Microsoft Office and other applications from work or home with encrypted IM and voice- and video-enhanced collaborative sessions.
- Allow users to find and communicate with people without interrupting their workflow. Real-time communication capabilities within Microsoft Office Excel, Microsoft Office Word, and other familiar Office programs indicate presence to accelerate team collaboration dramatically.
Eliminate communication delays with co-workers and business partners
With advanced presence technology, Live Communications Server offers instant access to team members, partners, suppliers, and customers across multiple geographies, time zones, and organizational boundaries.
Develop Enterprise-Level Unified Communications Solutions
Build solutions that are integrated with your existing Microsoft infrastructure, delivering enterprise-level security, scale, and manageability.
Authenticate users and provide Kerberos and NT LAN Manager (NTLM) capabilities for single sign-on. Integration with Microsoft Windows Active Directory consolidates your network, server, and IM user resources to give you more security and control over your network.
Provide a unified communications solution that can scale up as your company grows. Extend real-time communications to customers, partners, and suppliers while scaling to over 100,000 users with Enterprise Edition and approximately 15,000 users with Standard Edition.
Increase uptime for your enterprise communications. Advanced architecture using Microsoft SQL Server offers future growth and data recovery capabilities, which guard against unscheduled downtime and data loss.
Ensure compliance with regulatory and internal controls. Use SQL-based logging and searchable conversation logs in Live Communications Server to allow internal auditing of IM transactions.
Use familiar and powerful Windows-Based Management Tools
Simplify your setup, management, and administration tasks with new deployment tools and familiar, easy-to-use management interfaces.
Get your organization up and running quickly. Take advantage of new deployment tools that simplify the introduction of enterprise-grade instant messaging into your Windows environment.
Save time and reduce training costs by using familiar Windows graphical user interface (GUI)-based administration tools to manage users, servers, and global settings. Live Communications Server integrates with your existing Windows-based management tools including Windows Management Instrumentation (WMI), Microsoft Management Console (MMC), and Microsoft Operations Manager (MOM) to reduce server management and training requirements.
Simplify the Creation of real-time applications
Presence-enable your existing applications and develop next-generation software solutions.
- Add real-time capabilities to your information gathering solutions. Separate client and server application programming interfaces (APIs) to enable innovative new applications.
- Introduce new ways of using presence enabled real-time communication. Take advantage of the vibrant partner ecosystem to complement and enhance your Live Communications Server solution.
Support for Microsoft Office Communicator
Integrate rich communication to allow teams and information workers to more easily and efficiently communicate in real time.
Search for, and easily find, contacts through integration with corporate directories.
Interact in new, rich ways with 1:1 video and voice communication capabilities.
Maximize reach and collaboration through integration with the corporate phone system.
View extended presence information, including the ability to set 'custom notes' and display Microsoft Exchange Server 'Out of Office' messages directly in Microsoft Office Communicator.
Switch from a multi-party IM conversation to a public switched telephone network (PSTN)-based conference call.
See for yourself how you can give your people and your customers more for less. Call EdgeCore Technologies today at 440-580-0342 or send us e-mail at sales@edgecoretech.com for your copy of Building Customer Connections, a white paper outlining the business impact of communications and collaboration.
