VoIP Technology

 
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EdgeCore Technologies is the Premier SME Solution Provider. Providing turn-Key Business Solutions from One Elite Provider. Certified Hardware + Certified Software = Certified Results! Contact us Today!

 

 

 

 


 

EdgeCore Technologies Voice-over-IP (VoIP)

What's New!

EdgeCore Technologies partners with Asigra to offer the industries most advanced Online Backup Platform that will revolutionize the way SMB/SMEs protect data with Agentless Architecture, multi-site backup and recovery solution.

 

Small Business Features:

  • Fast, easy installation with our unique agent-less technology, there's just one free software application to install on your Small Business Server

  • All of your data is protected with our fully automated backup process that backs up every machine you choose to protect, across your LAN, using your existing internet connection to take data offsite securely.

  • Lower backup cost allows you to pay only for total aggregate amount of data protected - no matter how many machines or servers are protected.

  • Lower admin costs eliminates many costs associated with technology and tape storage. Upgrades are silent and automatic, without user intervention.

  • Service agreement accountability online reports ensure that pre-negotiated SLAs  are being met. You'll know your backups were successful - or why they weren't.

  • Fast and efficient data recovery allows for restoration of critical data from our secure offsite vault. We even provide you with a complete Bare Metal restore option should your server die and you need to rebuild from new or updated hardware.

  • Advanced Data security and authentication algorithms including AES encryption, ensures the safety and confidentiality of your data at all times.

  • Base I, II, HIPAA, and Sarbanes-Oxley compliant for any organization that requires the utmost in data privacy. 

 

 

Delivering an industry-leading solution for the VoIP market

 

Download the EdgeCore VoIP Brochure (XPS) Format

 

Big Business Phone System, Small Business Price tag

EdgeCore Technologies offers an affordable, fully-supported enterprise-class telephony solution for small and medium-sized businesses.

 

EdgeCore Technologies offers the most powerful enterprise-class telephony solution for SMBs on the market. Designed to be easy to deploy, use and manage, our IP-PBX provides unmatched features at an affordable price. Features such as support for branch locations, home workers, and even workers on the road, or the ability to save money with VoIP service providers and conduct conference calls in-house are finally available to the SMB. On top of this, EdgeCore's technical support team and hybrid-hosted data center provide unlimited 24x7 support, software maintenance and upgrades, proactive monitoring and regular data backups to ensure businesses have a reliable, worry-free solution. It’s no wonder our IP-PBX has become the world’s largest commercial Asterisk-based deployment, with over 45,000 users in 2,000 businesses and 37 countries making over 75 million phone calls to date.

 

Basic Features At a Glance:

  • Telecommuter Capable
  • Branch Office Capable
  • Outlook Integration
  • Voicemail-to-Email
  • Music-on-Hold
  • Scheduler
  • Ring All (Blast Group)
  • Name Directory
  • CRM integration
  • Advanced Call Center Features
  • Multiple Automated Attendants
  • Use VoIP, PSTN, or Both for unprecedented flexibility
  • PSTN Fallback
  • Web-Based Configuration
  • Conference Bridges
  • Graphical Call Reporting
  • Call Recording
  • Complete Selection of Phones
  • Managed Phone Services for complete support and piece-of-mind managed 24x7 technical support

Standard Edition: Our Standard Edition is a hybrid-hosted, IP-based telephony solution. Designed for small businesses, The Standard Edition provides companies with enterprise-class phone systems at 40 to 80 percent less than the cost of traditional systems, and at the same price as, or less than, the key-based systems most small businesses use today. EdgeCore's Standard Edition includes auto-attendant, voicemail-to-email, Outlook integration, music-on-hold, spell-by-name directory, and much much more.

 

Professional Edition: Our Professional Edition is the next step up – a hybrid-hosted PBX solution that contains all of the features of Standard Edition, but adds advanced functionality for more sophisticated communications needs. Designed for small and medium businesses that need more than just a basic phone system, EdgeCore's Professional Edition adds conference bridges, multiple auto-attendants, paging, intercom, group permissions and so much more.

 

Call Center Edition: Our Call Center Edition, is the flagship product, that provides the powerful features of Standard and Professional Editions plus advanced call center capabilities all at a price that SMBs can afford. Designed for companies with 2 – 200 agents, Call Center Edition adds robust ACD capabilities with unlimited queues and skills-based routing, call recording, call barging, monitoring, detailed reporting and considerably more.

 

HUD, Your New Business Operator

HUD is EdgeCore's advanced presence management tool that allows employees to control business communication from their desktops. HUD empowers its users with company-wide visibility and the “presence” of every colleague making it easy to interact with one another via a single, simple interface. HUD enables employees to find each other easily and puts an end to the phone tag cycle. In fact, when decisions occur over HUD’s private enterprise chat, meetings and conference calls are dramatically reduced and businesses work smarter. Employees or call center agents are able to recognize important calls with Outlook and CRM integration, and HUD makes sure they receive those calls whether at a branch office, home, or on the road. HUD, your new operator, has dramatically changed the business communication landscape and redefined employee productivity forever.